Thinking The New Way - Bloomsford Entrepreneurship Academy
EVERYTHING in that “new thinking” column embodies what technical communication is right now, and what technical communication jobs should be, but often are not. I’ve heard companies use language that speaks of this “new thinking”, but continue to practice hard-line “old thinking”.
This is the 21st century, mind you, and technology and society has come a long way. It doesn’t matter what you do, whether you are a technical communicator, or a factory worker, or someone plowing a field for crops. The best working conditions are those that embrace the new thinking. It allows workers to be creative with solutions after failure, and allows them to work in a more relaxed setting, and if it’s a matter of behavior over skill, the skills will catch up with the behaviors if they are good ones. Happy workers are productive workers.
Working in a variety of different jobs over the past 8 years have told me that when I’m a happy worker, I get it done. I produce my best work, and my productivity increases, and my bottom line is more willingness to help that company become more productive and profitable. It happens naturally, instead of being forced.
It’s kind of like that kid doing homework who hates school (I have one of these kids). When it’s time to do homework, some kids need someone over their shoulder, constantly making sure that they do it right, they get it done quickly, and they need to do menial tasks that might not really need to be done. Kids who are given a little bit of room, given tasks that provide some meaning to the material and work they need to produce, and aren’t rushed, tend to get the work done better. Why can’t that apply in the work world as well? We all have deadlines–kids do too. Why not create realistic expectations, which is what much of this “new thinking” is about?
I wish more employers adopted this “new thinking” instead of holding so tightly to the “old thinking”, or at least stop preaching the “new thinking” while actually doing “old thinking”. It would allow a more open way of working that would allow for creativity and better problem-solving, which would help the bottom line. (In other words, allow for more remote workers to get the best results possible!)
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